Shipping Policy

Kids Kart

Last Updated: June 2026

At Kids Kart, we strive to deliver your orders safely and efficiently throughout Nepal.

Delivery Coverage

We currently deliver across Nepal through our logistics and courier partners.

Processing Time

• Orders are typically processed within 1–2 business days.
• Orders placed on weekends or public holidays may be processed on the next business day.

Estimated Delivery Time

Delivery timelines are estimates and may vary due to courier operations, weather conditions, road disruptions, festivals, or public holidays.

Shipping Charges

Shipping charges are calculated based on:

• Delivery location
• Product weight and dimensions
• Promotional offers

Any applicable shipping fees will be displayed during checkout.

Order Tracking

Customers may receive tracking details via SMS, email, or phone call when available.

Failed Deliveries

A delivery may be considered unsuccessful if:

• Incorrect address is provided.
• Customer is unavailable after multiple attempts.
• Customer refuses delivery.

Additional shipping charges may apply for re-delivery requests.

Damaged Packages

If the outer packaging appears damaged during delivery:

1. Take photographs before opening.
2. Contact our customer support within 24 hours.
3. Retain all packaging materials for verification.